2010 Summer Conference
August 12-13, 2010
Vail Cascade Resort
Vail, Colorado
Details coming later!
- Presentation & Speaker
- Conference Itinerary
- Conference Costs
- Hospitality News
- Conference Questions
- Earn Education Credits
Join us and learn
We'll look forward to seeing you there!
Presentation & Speaker
Way to Grow! Developing Your Member Base in a Crowded Market
Whether it’s attracting young adults, community growth, or growing business accounts, learn how to plan for and achieve membership growth in a hypercompetitive market. In this session discover:
- How to gain more members without advertising or building new branches.
- How to expand your sales force without adding new employees.
- How to train, coach and incent branch staff to assist in membership development.
Creating a Legendary Service Brand at Your Credit Union Through Sales and Service Culture Development
In this keynote presentation, find out the steps to creating a legendary brand based on extraordinary service to members. You’ll come away with:
- How to increase cross-selling at the teller line.
- How internal service impacts a sales and service culture.
- How to reward top performers and customize an incentive program that works.
Speaker: Constance Anderson
Constance Anderson
President, Anderson & Associates
Biography:Anderson is a nationally recognized credit union marketing consultant and author whose books include Strategic Credit Union Marketing, The Marketing Handbook for Credit Unions, and Catch Your Members on the Net published by CUNA & Affiliates as well as A Fresh Perspective on CRM and A Strategic Planning Guide for Membership Growth published by CUES.
A popular conference speaker, Anderson is a featured presenter at the CUNA Marketing Management School and the CUES School of Sales and Service. She has presented at the CUES annual convention, as well as, the national conferences of NACUSO, the National Youth Involvement Board, and the Marketing Association of Credit Unions.
Conference Itinerary
Thursday, August 12, 2010
12:30–1:00 PM: Registration
1:00–2:30 PM: Constance Anderson
2:30–3:00 PM: Break
3:00–4:30 PM: Constance Anderson
4:30 PM: Hospitality Suite
6:00 PM: Dinner Excursion
Friday, August 13, 2010
8:00 AM: Breakfast
8:30–9:30 AM: Constance Anderson
9:30–10:00 AM: Break
10:00 AM–12 Noon: Constance Anderson
12:00–1:00 PM: Lunch
1:00–3:00 PM: Open Forum
Conference Costs
You are not required to be a member of CUES to attend this conference. The registration fee includes all conference sessions, breakfast and lunch on Friday–a great value for $169. But register before July 13, 2010, and your registration fee is only $149! The cost for first-time attendees is $119.
Registration is FREE* for the first 10 credit unions under $25 million in assets to register.
Dinner on Thursday night is available at an additional cost of $50 per person for both adults and children.
Cancellations after July 30, 2010, will be assessed a 15% administrative fee. No refunds will be issued within seven days of the start of the conference. Substitute attendees are welcome. CANCELLATIONS MUST BE IN WRITING
Hospitality News
As always, CUNA Mutual will feature a Hospitality Suite for your enjoyment and relaxation. This is a great opportunity to visit with credit union friends and make new acquaintances.
Conference Questions
If you have any questions, please contact Mike Litzau at
303-430-5502 or mlitzau@soopercu.org.
Earn Education Credits
This CUES training may qualify for seven Continuing Professional Education credits (CPEs). No prerequisite courses, experience, or advance preparation is required. State Boards of Accountancy have final authority on the acceptance of individual credits.